Shipping policy
Roamwell.quest is committed to providing reliable and convenient shipping services for customers purchasing jewelry and accessories.
1. Shipping Rates
Our shipping policy:
Orders $10.00 or more:
Free Shipping
Orders under $10.00:
$5.99 Shipping Fee
Applicable shipping charges will be displayed during checkout.
2. Order Processing
Orders generally proceed through:
- Payment confirmation;
- Product inspection;
- Secure packaging;
- Shipment preparation;
- Carrier delivery.
Processing times may vary due to:
- Inventory;
- Holidays;
- Order volume;
- Carrier schedules.
3. Product Packaging
Jewelry items may require protective packaging to reduce:
- Scratches;
- Damage;
- Packaging movement;
- Transportation impact.
Customers should carefully inspect packages upon arrival.
4. Delivery Information
Delivery times may vary depending on:
- Shipping carrier;
- Customer location;
- Weather conditions;
- Transportation delays.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Incorrect addresses may result in:
- Delivery delays;
- Returned packages;
- Additional shipping costs.
6. Lost or Damaged Packages
If a shipment is lost or damaged, customers should contact us with:
- Order number;
- Tracking information;
- Photos if applicable.
We will review the situation and provide assistance.